NHS trusts and private clinics
Track referral-to-treatment waits, diagnostic backlogs, A&E flow and theatre utilisation.
KPI: capacity by speciality
Public services, healthcare and education
Analytics that improve services and outcomes for UK communities.
Demand keeps rising while budgets stay tight. Webb Systems Ltd gives NHS trusts, councils, care providers, universities and colleges a clear view of capacity, waiting lists, attendance and performance.
Make the next decision with evidence.
Patients waiting
2,418
↓ 8.4% this month
Capacity used
87%
↑ 4.2% this month
Target met
91%
↑ 6.1% this month
Demand against available capacity
One view for every service
Solutions across public services
Bring operational data into one working view. Teams can see the measure that matters, then trace it back to the people, places and processes behind it.
Local authorities
Bring social care caseloads, housing demand and complaints into practical local authority dashboards.
KPI: demand versus case capacity
Care providers
Follow occupancy, staff scheduling and incident trends across homes, teams and shifts.
KPI: occupancy by location
Pharmacies
Compare prescription volumes, stock levels and patient adherence so service teams can plan ahead.
KPI: prescriptions by hour
Universities and colleges
Spot changes in retention, progression and facilities usage by course, cohort and campus.
KPI: continuation by cohort
Academy trusts
Give leaders a consistent view of attendance, attainment and safeguarding across every school.
KPI: persistent absence rate
Patient flow intelligence
Tackle patient waiting lists with data
Waiting lists change every day. A shared view of referrals, diagnostics, outpatient appointments and available capacity helps clinical and operational teams act before delays grow.
Forecast demand from referral patterns, then test the effect of new clinic sessions or theatre schedules.
Discuss healthcare analytics
Speciality
Patients waiting
Trend
Orthopaedics
684
Improving
Ophthalmology
492
Stable
Cardiology
317
Improving
Diagnostics
925
Review
15% shorter average wait
Illustrative outcome from better scheduling analytics at an NHS trust.
Student outcomes
Year 11 attendance94.2%
FE retention88.6%
HE progression81.4%
Persistent absence6.8%
Education analytics
Improve student outcomes in schools and colleges
School attendance dashboards show persistent absence early. Student retention analytics connect attendance, attainment and intervention records so staff can focus support where it has the greatest effect.
Leaders can compare subjects, cohorts and campuses without waiting for a term-end report.
Plan an education data reviewLocal insight, practical action
Local authority dashboards for better community services
Give service managers a current view of demand, capacity and response times. Publish a measured version for residents when transparency matters.
Clear answers for accountable teams
Public sector analytics FAQs
Data has to be useful at the point of decision and handled with care.
Can you integrate with NHS systems such as ESR or PAS?
Yes. We assess available interfaces, exports and data ownership first, then build a controlled pipeline around the systems already in use. The design can support NHS Digital reporting requirements.
How do you protect data under UK GDPR?
Access is designed around role permissions, data minimisation and clear retention rules. We document processing responsibilities and can align delivery with NHS security expectations and ISO 27001 controls.
Can dashboards be shared with the public?
Yes. A separate public view can show carefully aggregated performance measures while keeping personal and operationally sensitive records restricted to authorised users.
What happens when our organisation has legacy systems?
Legacy systems are common. We map fields, check data quality and introduce staged reporting so teams gain useful visibility while longer-term system changes continue.
How is sensitive health or student data handled?
We separate identifying information from reporting measures wherever possible, restrict access by role and record how data moves. Each implementation starts with a review of sensitivity, purpose and retention.
A practical next step
Improve outcomes with data-driven public services
Tell Webb Systems Ltd where decisions slow down, which measures are hard to trust and what your teams need to see each morning. We understand public budgets, procurement routes and compliance duties.
Victoria Pier, Lerwick, Shetland Islands, ZE1 0AA · [email protected]