Who controls your data?
Webb Systems Ltd is the data controller. Our address is Victoria Pier, Lerwick, Shetland Islands, ZE1 0AA, United Kingdom.
Privacy and trust
Privacy Notice
Your privacy matters to us. This notice explains what data Webb Systems Ltd collects, why we collect it, and how you can control it.
The essentials
Clear rules for your information.
This UK GDPR privacy notice covers this website, enquiries, communications and the data analytics services provided by Webb Systems Ltd.
Why we collect it
We collect only what we need to answer enquiries, discuss services, manage client work and improve how this website operates.
What we do not do
We do not sell personal data. We do not ask for special category data through our website contact form.
Data in context
What data we collect and why
The table below explains the main information we handle, its purpose and the lawful basis used under UK data protection law.
| Data type | Purpose | Lawful basis |
|---|---|---|
| Enquiry detailsName, email address, phone number, organisation and message. | To respond to your request, understand the project and arrange a suitable conversation. | Legitimate interests in responding to business enquiries. Consent where you choose to receive marketing. |
| Website usageIP address, browser type, pages visited and general device information. | To keep the website secure, understand site performance and improve useful content. | Essential processing is based on legitimate interests. Optional analytics use consent. |
| CommunicationsEmails, meeting notes and relevant call records. | To manage conversations, provide agreed services and keep an accurate business record. | Legitimate interests and, where a contract exists, performance of that contract. |
Please do not include health, financial account details or other special category data in a website enquiry.
Cookies and tracking
A measured approach to cookies.
Cookies help this website work and show us which pages need attention. You choose whether optional analytics cookies are used.
Your control
Your rights and how to contact us
You can ask what we hold about you and how it is used. We will handle a valid request within the time required by the UK GDPR.
Your data protection rights
- Access a copy of the personal data we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request erasure where there is no good reason to keep the data.
- Ask us to restrict processing in specific circumstances.
- Object to processing based on legitimate interests.
- Request portability for information processed by automated means where the rules apply.
Make a privacy request
Email our Data Protection contact with the details of your request. We may need to verify your identity before sharing personal data.
Webb Systems LtdVictoria Pier
Lerwick, Shetland Islands
ZE1 0AA, United Kingdom [email protected]
Retention and security
We keep enquiry data for 12 months unless you become a client or a longer period is needed for a clear legal or business record. Client information is kept for the period set by the service relationship and applicable law.
Access is limited to people who need the information. We use practical technical and organisational safeguards, but no internet transmission can be guaranteed completely secure.
Sharing and complaints
We may share information with trusted suppliers that help us operate the website or deliver agreed services. They must handle it under our instructions and suitable confidentiality terms.
You can complain to the Information Commissioner's Office (ICO) if you think your data has been handled unlawfully. Visit ico.org.uk for its complaint process.
Have a privacy question?
Contact Webb Systems Ltd at [email protected]. Tell us what you need to know and we will reply with a clear answer.
Contact our Data Protection team